Privacy Policy

Effective Date:

20/01/2025

Last Updated:

20/02/2025

Flywheel, Inc. ("Flywheel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, software, and services (collectively, the "Services").

By using Flywheel, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

  1. Information We Collect

We collect the following types of information when you use Flywheel:

1.1 Information You Provide to Us

  • Account Information: When you sign up, we collect your name, email address, phone number, business details, and payment information.

  • Profile & Preferences: You may provide optional information, such as profile details, preferences, or communication settings.

  • Support Requests: If you contact support, we collect the information you provide to assist with your inquiry.

1.2 Information We Collect Automatically

  • Usage Data: We collect information about how you interact with our Services, such as page visits, clicks, and features used.

  • Device & Log Data: We collect data from your device, including IP address, browser type, operating system, and device identifiers.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our Services.

1.3 Information from Third Parties

  • Payment Processors: We receive payment status updates from our third-party payment providers (e.g., Stripe, PayPal).

  • Social Media Platforms (Including Instagram): If you choose to connect your social media accounts (such as Instagram) to Flywheel, we may collect limited data permitted by the platform’s API and your authorization settings. This data may include:

    1. Publicly available profile information (e.g., username, profile picture, bio).

    2. Engagement metrics related to posts and interactions (e.g., likes, shares, views).

    3. Content performance analytics, where permitted.

    4. Other data that you explicitly authorize Flywheel to access through platform permissions.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services.

  • Facilitate brand and user interactions on the platform.

  • Process payments and prevent fraud.

  • Communicate with you about updates, promotions, and support inquiries.

  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following circumstances:

  • With Service Providers: We share data with trusted third parties who assist in operating our platform, such as payment processors, hosting services, and analytics providers.

  • With Brands (If Applicable): If you engage with a brand through Flywheel, certain data (e.g., engagement metrics, interactions) may be shared with that brand.

  • Legal Compliance & Protection: We may disclose information when required by law, to enforce our agreements, or to protect Flywheel and its users.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices & Rights

Account Settings: You can review and update your account information at any time through your account settings.

  • Cookies & Tracking: You can manage your cookie preferences through your browser settings.

  • Marketing Communications: You can opt out of marketing emails by following the unsubscribe link in our emails.

  • Data Deletion: You may request deletion of your account and personal data by contacting us at support@evouchapp.com

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

6. Children's Privacy

Flywheel is not intended for children under 13, and we do not knowingly collect personal data from minors. If we become aware of such data, we will take steps to delete it.

7. International Users

If you access Flywheel from outside the United States, your information may be transferred and processed in the U.S. By using our Services, you consent to this transfer.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our platform or by email. Continued use of the Services after such changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, you can reach us at:

Email: support@useflywheel.co

By using Flywheel, you acknowledge that you have read, understood, and agreed to this Privacy Policy.